Privacy Policy

Agencies you contact through the Platform so they can respond to your enquiry or booking

Infrastructure and hosting providers

Payment processors

Analytics and anti-abuse services

Professional advisers and authorities where required by law

For tool listings with outbound links, clicking through takes you to the tool provider's website. We do not share your personal information with tool providers when you click an outbound link. Their privacy policy applies on their site.

We require service providers to protect personal information and use it only for our instructed purposes.

Essential cookies are required for core features and security.

Analytics cookies help us understand usage and improve the Platform.

Marketing cookies personalise content and measure campaigns.

Manage preferences at any time via the Cookie Preferences panel. Disabling non-essential cookies does not block core features.

In regions where consent is not required, analytics and marketing cookies are on by default, and you can switch them off at any time on the Cookie Preferences page or by choosing Reject Non-essential in the cookie banner. In the European Union, the European Economic Area, the United Kingdom and Switzerland, or where we cannot tell where you are, they stay off until you turn them on. If your browser sends the Global Privacy Control signal, we treat that as switching them off everywhere.

When you send an enquiry or booking to an Agency through Platform Messages, we share your contact details and message with that Agency so they can respond. Find AI Now and the Agency act as independent controllers for this lead data unless we state otherwise. Agencies must maintain a clear and lawful privacy notice and handle personal information in compliance with applicable law.

For avoidance of doubt, this section does not apply to tool listings with outbound links. See section 8.

We collect the following categories of personal information for the purposes described in this Policy: Identifiers (e.g., name, email), Commercial information (transactions, invoices), Internet or network activity (usage data, device info), Geolocation (coarse), Inferences (preferences), and Professional information (role). Sources include: you, your device/browser, and service providers (payments, analytics, anti-abuse). We sell/share personal information for cross-context behavioral advertising only via Marketing cookies, which you can disable in Cookie Preferences or via the Global Privacy Control (GPC) signal. Retention periods are listed in §7. We do not use or disclose sensitive personal information to infer characteristics.

When you order or request one of our own products, such as the AI Search Visibility Audit, we collect your email address, your name if you give it, and the business details you enter (business name, website, area served, category and any competitors or notes). We use them to take payment, run the checks, prepare and review the report, send it to you, answer your questions and keep records for tax and consumer law purposes.

To run the checks we send the business name, website and area you gave us, and questions built from them, to AI and search providers, including OpenAI, Google, Anthropic, Microsoft and Perplexity. We do not send your email address or payment details to the providers that answer the questions. Our team also uses AI tools, including Anthropic's Claude, to analyse the results and draft your report. Those tools may process the order details you gave us (including your email address and any notes) for that purpose, and they are used under the providers' business terms. We do not send your payment details to them. Payments are processed by Stripe, which receives your payment details directly; we do not see your card number.

The free AI visibility check. When you ask for a free check, we collect your email address, the business name, its website, its suburb or city, what the business does, and whether you want tips by email. If you are not signed in, we email you a link: using it confirms your address, creates your account (or signs you in to the one you have) and starts the check. We use these details to run the check, show you the result, email it to you, apply the daily limits and count how many checks each advert brings. To run the check we send only what the business does and its area, as two questions a customer might ask, to ChatGPT (OpenAI), Gemini (Google) and Claude (Anthropic). We do not send them the business name, the website or your email address. Our own server reads the website's home page and its robots.txt file. The assistants' answers are reused for 7 days by checks for the same kind of business in the same area; they name businesses as they appear in public, never the person who asked. A security check from Cloudflare (Turnstile) runs on the form to stop automated requests, and we keep a one-way hash of your IP address with the request to apply the limits. Your checks stay on your account until you ask us to delete it, and a request whose email link is never used is deleted after 30 days.

Reports are kept so that you can open them again, and are available to anyone who holds your private link. We keep order and report records for up to seven years for tax and legal reasons. A report can be deleted earlier on request, but financial records must be kept.

We send you marketing emails about these products only if you ask us to (for example by ticking the box when you order). Every marketing email has an unsubscribe link, and you can also write to privacy@findainow.com. Emails about your order, such as receipts and the report link, are not marketing emails.

When marketing cookies are on (by default in regions where consent is not required, or once you accept them), we use the Meta Pixel and the TikTok Pixel in your browser, and Meta's Conversions API and TikTok's Events API from our server, to measure our advertising. When you start an order or pay for one, our server tells Meta and TikTok what happened (for example that an order was paid, and the amount). With it we send hashed copies of your contact details: your email address and, where we have them, your name and the city, state, postcode and country of your billing address. Hashing turns each detail into a fixed code, so Meta can match it to its own users without receiving the detail itself. TikTok receives only your hashed email address. We also send each platform's browser cookie and ad click IDs, your IP address and your browser type as they are, because they need them to match the event, and we keep them with your order record for that purpose. When you ask for a free check, our server tells Meta and TikTok in the same way, and again if its email link creates your account, with a hashed copy of your email address; the browser details sent with it are not kept with your check. If marketing cookies were off at the time, we send Meta and TikTok nothing about your order or your check. You can switch marketing cookies off in Cookie Preferences, or by using the Global Privacy Control signal.

When you visit. We record how the site is used so we can see which pages and sources help people find the right tools and experts. Where the rules of your region allow it, or once you accept analytics, this includes a random visitor ID and session ID stored in two cookies (fan_vid, which lasts up to 13 months, and fan_sid, which ends after 30 minutes without activity), your country and region taken from your connection (we do not store your IP address in these records), your device type, operating system and browser, where you came from and the first page you landed on, and what you do on the site: pages and tools you view, searches you run, tools and agencies you save, links you follow to a tool's website, and messages you start. If you are in the European Union, the European Economic Area, the United Kingdom or Switzerland, or we cannot tell where you are, we set none of this until you accept analytics. In other places it is on until you decline. If your browser sends the Global Privacy Control signal, we treat that as a decline everywhere. When you follow a link to a tool's website, or view a shared tool stack while signed out, we count it. Those two counters keep your IP address for 30 days, to avoid counting the same person twice, and then remove it.

If you have an account. We store your name and email, the answers you give to our questions (your stage with AI, your main goal, industry, company size, main blocker, what help you want, how soon, and your budget), and what you told us you came to do (find tools or experts, or list a tool or agency). We ask how you heard about us once, and we keep that answer as given and do not let it be changed afterwards, so that our figures stay honest. We use your answers to choose the six tools and agencies shown as your Top Picks. The picks are chosen by rules running on our own servers, using your answers and the information on each listing. They are not decided by an AI model, and your answers are not sent to one. We do not share your answers with a tool or agency. If you message an agency, they receive your name, your email and your message.

Who receives your data. Supabase hosts our database (in Sydney, Australia) and handles sign-in. Vercel hosts and serves the site from Sydney, San Francisco and London. Stripe processes payments. Anthropic, which is based in the United States, processes text you type into site search, the goal you type into the tool comparison box (with public details of the tools you chose, and nothing that identifies you), and the messages you write in AI mode on the search page, so it can write the replies. We do not store AI mode conversations: they are kept in your browser tab until you close it, and we count only how many messages you send so we can apply the daily limits. Your account answers and Top Picks are never sent with them. OpenAI, also in the United States, receives the text you type into site search so it can be matched against listings. For a free AI visibility check, OpenAI, Google and Anthropic receive only what the business does and its area, and our own server reads the business's website (section 20). This means some personal information is disclosed to recipients overseas, and for visitors in the EU and UK it is transferred internationally. We do not sell your data, and we do not use these records for advertising. Advertising measurement, if you accept the marketing category, is described in section 20 and in Cookie Preferences.

Your choices. You can download your data in Profile, under "Your data". You can correct your answers in Profile, under "Your answers" (the answer to how you heard about us cannot be changed). To delete your account and the data tied to it, email hello@findainow.com from the address on your account. We reply within 2 business days, and we finish the request within the time the law requires, which is 30 days at most. You can stop us recognising your browser by declining analytics in Cookie Preferences, or by turning on the Global Privacy Control signal in your browser; both take effect on your next page load. If you are not happy with how we handle your information, you can complain to the Office of the Australian Information Commissioner or, in the EU or UK, to your local data protection authority.