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Relevance AI

Relevance AI

Platform for building an AI workforce for sales, support and operations.

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About Relevance AI

Relevance AI is a platform for building AI agents that work as a team. Its builder, Invent, helps people work out what to automate, turn their know-how into reliable agents and improve them over time, and the company describes the result as an AI workforce. An embedded deployment team helps customers launch a first set of agents and train their own staff to build more.

Example agents on the site include a research and enrichment agent, a pre-meeting prepper, a post-call actioner, a meeting scheduler, an outbound prospector and a forecast roll-up, mostly for sales, with further use cases in customer success, marketing, support, operations, human resources and research. The enterprise plan lists unlimited agents and tools, more than 2,000 integrations, calling and meeting agents, triggers, agent evaluations and A/B testing, single sign-on, role based access and audit logs.

Relevance AI is run by an Australian company. It sells to organisations through a sales conversation and does not show self-serve prices on its pricing page.

Our take

Good for
building a team of AI agents for sales, support and operations.
Skip it if
you want one flat monthly price whatever your volume.
The catch
usage is metered two ways, actions and model costs, so the bill grows with how much your agents do, and its plan lineup has changed, so check what is on offer now.

Checked . Plans and limits change, so confirm them on the vendor's site before you buy.

Key Features

An AI workforce of agents built with the Invent builder.
Agents for sales research, call follow up and meeting scheduling.
Calling and meeting agents and event triggers.
Agent evaluations and A/B testing with analytics.
More than 2,000 integrations and custom actions.
Single sign-on, role based access and audit logs.
An embedded team to help launch the first agents.

Use Cases

Research prospects and prepare reps before meetings.
Log call notes and send follow ups automatically.
Triage inbound leads and book qualified meetings.
Review contracts or match invoices with an agent.
Escalate at-risk customer renewals.

Industries

SaaS & Technology